What happens when you reach out
What the first 24 hours look like
Admissions helps you sort through safety, timing, insurance, and what needs to happen first, without pressure to have every answer ready.
You do not need to know whether detox, residential, PHP, IOP, or outpatient treatment is the right fit before you reach out. That is what admissions helps you understand.
When you call- A real person answers, any hour. Often someone who has been where you are. Just say what is going on.
Within the hour- We listen, then assess. What is happening medically, emotionally, and practically. We check your insurance for you.
That same day- You get a starting point. Detox, residential, or outpatient, based on the assessment, not a generic program track.
As soon as you are ready- You arrive and settle in. Bring a week of clothes and your prescriptions. If you cannot get here, we can help arrange a ride.
Insurance and cost
See how insurance verification works and the plans we accept.
Insurance is confusing, especially in a crisis. Let us take the lead: call us and we verify your benefits for you. And don't let insurance be a deterrent to calling. If we're not in your network, we'll help point you in the right direction.
NSRC accepts most major plans, including:
- Blue Cross Blue Shield
- Ambetter
- UnitedHealthcare (PHP, IOP, and outpatient)
- UMR
- TRICARE West
- VA Community Care
Note: NSRC can work with most major insurance providers; however traditional State Medicaid and Medicare will not cover treatment.
Accepted Payments: Credit Cards, Private Insurance, Checks, Payment Plans (case by case basis)
Call anyway. Our staff will connect you with resources, and nobody will make you feel bad for asking. We answer 24/7 at (501) 319-7074.
Cost of Treatment
Insurance accepted
Most major plans are accepted. Admissions verifies benefits, often the same day, and walks through any out-of-pocket cost before you commit to anything.
Don't see your plan? NSRC works with most major providers. Call to confirm, or see how insurance verification works.
Before you arrive
More answers about daily life and family contact are on Common Questions.
7 days a week, 8:00 AM – 8:00 PM. Every effort is made to admit clients as soon as possible.
NSRC asks that you confine your items to 1 large piece of luggage or 2 smaller size bags.
Allowed items include:
- ID/Driver's License; Social Security Card; Insurance Card. A photo ID is required.
- 7–10 days of clothing (including socks, underwear, workout attire, comfortable shoes). Laundry facilities are on site.
- Unopened toiletries (shampoo, conditioner, toothpaste, etc.), hairbrush and toothbrush
- Prescription Medication(s)
- No more than 5 cosmetic items
- Laundry Detergent
- Enough sealed, unopened nicotine products (cigarettes, disposable vapes, chewing tobacco) to last your stay
- A written list of contacts needed while in treatment
- Paper, pens, envelopes and stamps
- A water bottle/refillable cup
- Petty cash/change for vending machine purchases
Our primary goal is the safety of clients, staff, and visitors. These restrictions are safety precautions, not punitive measures.
What to Leave at Home:
- Open nicotine products and non-disposable vapes
- Valuables (jewelry, large amounts of cash)
- No pillows, blankets or stuffed animals from home
- Aerosol hairspray and hair dye
- Alcohol or drug products including perfume/cologne (anything including alcohol in first five ingredients)
- Electronics (cell phones encouraged for travel but locked up upon arrival)
- Weapons of any kind (guns, knives, brass knuckles, chains, razor blades, etc.)
- No Narcotic Medications, even if prescribed
- Open hygiene products
- No food or drink brought in for or by clients
- No excessively tight or revealing attire (shirts MUST cover entire torso)
Apply online
Prefer to start in writing?
Submit an application through our website and an admissions team member will take it from there. You can also call any time.